Is America First Moving Services Inc legit?

USDOT #3709259 · Deerfield Bch, FL · legal name American Van Lines Of Sf LLC

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
  • Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
  • Complaint history 144 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 26 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
202637
202532
202444
202331
Total144
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges79
Consumer Complaint (Deceptive Business Practices)65
Pickup and Delivery46
Shipment Documents45
Loss and Damage34
Claim Settlement32
Hostage Goods26
Weighing21
Operating Authority6
Insurance3
Other Commercial Complaints2