Is Amerisafe Vanlines legit?

USDOT #3341650 · Boynton Beach, FL · legal name Ams Moving Inc

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
Complaint history 334 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
Hostage-load complaints 49 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
Year	Complaints
2026	118
2025	64
2024	67
2023	85
Total	334

What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
Category	Complaints
Estimates/Final Charges	221
Consumer Complaint (Deceptive Business Practices)	171
Shipment Documents	111
Pickup and Delivery	108
Loss and Damage	97
Claim Settlement	79
Weighing	60
Hostage Goods	49
Operating Authority	13
Insurance	4
Whistleblower Complaint	3
Other Commercial Complaints	1

Against movers its own size

Complaint counts scale with how many moves a company does. Among the 1,329 other movers in the 5–19 vehicles band:

This company

334

Band median

0 peers have more complaints on file, 1,329 fewer. Fleet size comes from the company's own filing with FMCSA and can be out of date; a broker with no trucks lands in the smallest band by definition.

Operating authority on file

Docket MC1066696

Common
Active

Contract
None

Broker
Active

Cargo insurance
Yes

Surety bond
Yes

Fleet: 6 trucks, 0 tractors, 0 trailers
FMCSA safety rating: Not Rated
Phone on file: (561) 257-3470
Address on file: 2500 Quantom Lakes Dr #105, Boynton Beach, FL 33426

Where this came from

Complaint counts and the authorization sentence are read from FMCSA's page on FMCSA's household goods mover search, whose snapshot is dated August 28, 2026. Docket status and insurance filings come from FMCSA's Licensing & Insurance file; fleet counts and the safety rating come from the company census. Both are republished daily by the U.S. Department of Transportation.

Numbers here are the government's, not ours. If you believe a record is wrong, the company itself can challenge complaints inside NCCDB.