Is Applause Moving & Storage Inc legit?

USDOT #4095495 · Acworth, GA

FMCSA lists this company as NOT authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is NOT authorized to transport or arrange household goods. Interstate moves require that authority.
  • Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
  • Complaint history 28 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 9 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
202627
20251
Total28
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges11
Hostage Goods9
Pickup and Delivery8
Consumer Complaint (Deceptive Business Practices)4
Loss and Damage4
Claim Settlement3
Operating Authority2
Shipment Documents2