Is Brightside Moving Group LLC legit?

USDOT #4139079 · Boca Raton, FL

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
Complaint history 97 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
Hostage-load complaints 15 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
Year	Complaints
2026	58
2025	18
2024	21
Total	97

What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
Category	Complaints
Estimates/Final Charges	73
Consumer Complaint (Deceptive Business Practices)	29
Pickup and Delivery	17
Shipment Documents	16
Claim Settlement	15
Hostage Goods	15
Loss and Damage	14
Operating Authority	6
Weighing	5
Insurance	2

Against movers its own size

Complaint counts scale with how many moves a company does. Among the 4,218 other movers in the 1–4 vehicles band:

This company

Band median

14 peers have more complaints on file, 4,204 fewer. Fleet size comes from the company's own filing with FMCSA and can be out of date; a broker with no trucks lands in the smallest band by definition.

Operating authority on file

Docket MC1586606

Common
None

Contract
None

Broker
Active

Cargo insurance
No

Surety bond
Yes

Fleet: 0 trucks, 0 tractors, 0 trailers
FMCSA safety rating: Not Rated
Phone on file: (561) 473-9753
Address on file: 7601 N Federal Highway Suite B230, Boca Raton, FL 33487

Where this came from

Complaint counts and the authorization sentence are read from FMCSA's page on FMCSA's household goods mover search, whose snapshot is dated August 28, 2026. Docket status and insurance filings come from FMCSA's Licensing & Insurance file; fleet counts and the safety rating come from the company census. Both are republished daily by the U.S. Department of Transportation.

Numbers here are the government's, not ours. If you believe a record is wrong, the company itself can challenge complaints inside NCCDB.