Is Extra Mile Vanlines LLC legit?

USDOT #4163060 · Reston, VA

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
  • Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
  • Complaint history 31 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 5 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
20267
202520
20244
Total31
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges23
Consumer Complaint (Deceptive Business Practices)16
Shipment Documents15
Pickup and Delivery11
Claim Settlement9
Loss and Damage7
Hostage Goods5
Weighing5
Insurance1
Operating Authority1
Other Commercial Complaints1