Is Texas Movers Pro legit?

USDOT #2303340 · Addison, TX · legal name Family Moving Services Inc

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
  • Complaint history 16 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 3 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
20261
20255
20246
20234
Total16
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges15
Shipment Documents9
Loss and Damage8
Consumer Complaint (Deceptive Business Practices)7
Weighing7
Claim Settlement5
Pickup and Delivery4
Hostage Goods3
Insurance1
Operating Authority1