Is Interstate Moving & Relocation Group Inc legit?

USDOT #3034100 · Boca Raton, FL

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
  • Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
  • Complaint history 73 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 10 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
202626
202516
202413
202318
Total73
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges45
Consumer Complaint (Deceptive Business Practices)27
Claim Settlement20
Pickup and Delivery20
Shipment Documents18
Weighing15
Loss and Damage13
Hostage Goods10
Operating Authority1
Whistleblower Complaint1