Is Rapid Express Moving And Storage legit?
USDOT #3913780 · Hackensack, NJ
FMCSA lists this company as authorized to transport or arrange the transportation of household goods.
What the federal record shows
- Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
- Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
- Complaint history 60 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
- Hostage-load complaints 14 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
- FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.
Household goods complaints filed with FMCSA
| Year | Complaints |
|---|---|
| 2026 | 56 |
| 2025 | 2 |
| 2024 | 1 |
| 2023 | 1 |
| Total | 60 |
| Category | Complaints |
|---|---|
| Estimates/Final Charges | 33 |
| Hostage Goods | 14 |
| Loss and Damage | 13 |
| Consumer Complaint (Deceptive Business Practices) | 12 |
| Pickup and Delivery | 10 |
| Claim Settlement | 8 |
| Shipment Documents | 5 |
| Insurance | 1 |
| Operating Authority | 1 |