LegitMover

Is Roys Moving Inc legit?

USDOT #2428059 · Newton, MA

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
  • Complaint history 11 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 2 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Rated Conditional on April 5, 2023.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
20263
20255
20242
20231
Total11
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges5
Claim Settlement3
Consumer Complaint (Deceptive Business Practices)3
Pickup and Delivery3
Shipment Documents3
Hostage Goods2
Weighing2
Loss and Damage1