Is Rapid Relocation legit?

USDOT #3570396 · Boynton Beach, FL · legal name Safe Ship Moving Services LLC

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
  • Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
  • Complaint history 87 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 10 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
202644
202523
202417
20233
Total87
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges52
Consumer Complaint (Deceptive Business Practices)33
Pickup and Delivery24
Loss and Damage23
Shipment Documents20
Claim Settlement18
Weighing13
Hostage Goods10
Other Commercial Complaints2
Insurance1
Operating Authority1

Against movers its own size

Complaint counts track how many moves a company does, so the raw number means little on its own. Among the 162 other movers in the 1–4 vehicles band:

  • Median complaints in the published window0
  • This company87
  • Peers with more complaints0
  • Peers with fewer complaints162

Fleet size comes from the company's own filing with FMCSA and can be out of date. A broker with no trucks lands in the smallest band by definition.

Operating authority on file

DocketCommonContract BrokerCargo insuranceSurety bond
MC1202480 None None Active No Yes
Fleet
0 trucks, 0 tractors, 0 trailers
FMCSA safety rating
Not Rated
Phone on file
(888) 798-2852
Address on file
19 Largo Way, Boynton Beach, FL 33426

Where this came from

Complaint counts and the authorization sentence are read from FMCSA's page on FMCSA's household goods mover search, whose snapshot is dated June 26, 2026. Docket status and insurance filings come from FMCSA's Licensing & Insurance file; fleet counts and the safety rating come from the company census. Both are republished daily by the U.S. Department of Transportation.

Numbers here are the government's, not ours. If you believe a record is wrong, the company itself can challenge complaints inside NCCDB.