Is Van Lines USA Incorporated legit?
USDOT #579922 · Hollywood, FL
FMCSA lists this company as authorized to transport or arrange the transportation of household goods.
What the federal record shows
- Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
- Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
- Complaint history 12 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
- Hostage-load complaints 2 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
- FMCSA safety rating Rated Conditional on August 8, 2024.
Household goods complaints filed with FMCSA
| Year | Complaints |
|---|---|
| 2026 | 4 |
| 2025 | 2 |
| 2024 | 1 |
| 2023 | 5 |
| Total | 12 |
| Category | Complaints |
|---|---|
| Estimates/Final Charges | 8 |
| Consumer Complaint (Deceptive Business Practices) | 7 |
| Loss and Damage | 7 |
| Shipment Documents | 4 |
| Weighing | 3 |
| Hostage Goods | 2 |
| Claim Settlement | 1 |
| Insurance | 1 |
| Operating Authority | 1 |
| Other Commercial Complaints | 1 |
| Pickup and Delivery | 1 |