Is Safe Ship Moving Services legit?
USDOT #3475743 · Boca Raton, FL · legal name Vellar Holdings LLC
FMCSA lists this company as authorized to transport or arrange the transportation of household goods.
What the federal record shows
- Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
- Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
- Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
- Complaint history 368 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
- Hostage-load complaints 44 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
- FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.
Household goods complaints filed with FMCSA
| Year | Complaints |
|---|---|
| 2026 | 127 |
| 2025 | 90 |
| 2024 | 100 |
| 2023 | 51 |
| Total | 368 |
| Category | Complaints |
|---|---|
| Estimates/Final Charges | 213 |
| Consumer Complaint (Deceptive Business Practices) | 188 |
| Loss and Damage | 131 |
| Shipment Documents | 125 |
| Claim Settlement | 112 |
| Pickup and Delivery | 103 |
| Weighing | 55 |
| Hostage Goods | 44 |
| Operating Authority | 13 |
| Insurance | 9 |
| Other Commercial Complaints | 4 |
| Whistleblower Complaint | 2 |